Information about Biscuit Hill Information about all of Biscuit Hill's rooms Specials - seasonal and on-going Availability and reserving of rooms Get in touch We Serve a Full Breakfast

Reservation Information and Gift Certificates

To make a firm reservation, book on line from the link below. Reservations are accepted over the phone, but they are not firm until an e-mail confirmation is received. Online bookings are honored first if there is a dispute between a phone or online reservation request. Call our number 830-743-4141 for any additional information.  A credit card is required to secure all reservations. The 1st night is run on your credit card when the reservation is made. However, if you wish to pay by check, a deposit for your first night’s stay plus tax must be received within 5 days of booking, or the room will be re-booked. Owners are not in residence, but reside in the Cabin Style House next door. Late arrivals are accepted. Children UNDER 8 YRS. accepted in the Creekside Suite ONLY. Advanced notification of the desire to bring children under 8 yrs. must be made. Families will have their fridge stocked with self serve breakfast items for their breakfasts if their child is under the age of 8 yrs.
The Main House is Adults Only or children over 8 yrs. of age..
We do not accept reservations from any person under 21 yrs. of age not accompanied by a parent.

2 Night Minimum Required for Thursday, Friday, Saturday, & Sunday Check-ins
One night accepted Jan & Feb ONLY Monday, Tuesday or Wednesday Check-in
One Night is accepted in our Cypress Cove and Vineyard rooms only
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Click & Check for Room Availability - Gift Certificates

   

Booking the whole house (Biscuit Hill main house only-not cabin style suite) requires a $800 cleaning / damage deposit that is refunded if there is no damage. The cancellation Policy is extended to 90 days instead of the 15 listed below.

Policies:

  1. Cancellation Policy:
    Cancel or change dates within 15 days of arrival - $50 Administrative management fee charged
    Cancel or change dates less than 15 days of arrival - 1st night deposit is not returned plus a $50 transfer fee
    Cancel or change dates less than 72 hours of arrival - The full charge is made to your credit card plus a $50 transfer fee. The date change must be for a mid-week stay, not a weekend stay.
    All cancellations must be made to the owner by personal conversation.  No e-mail or voice mail please.

  2. Minimum Stay Policy:
    Two night stays REQUIRED for all Thursday, Friday, Saturday, & Sunday check-ins.
    We accept 1 night stays at a higher rate for Monday, Tuesday, and Wednesday check-ins.
    (Thanksgiving, Memorial & Labor Day Weekends require a 3 night minimum) 
    We stand firm on this issue.

  3. Pet Policy:
    Pets are now accepted for the Americana Cottage Suite & Creekside Suite Only
    - See Pet Policy Page above for more information, rates and guidelines
    (Our Pets are also on grounds) (Loving Pet accommodations available within 10 miles of Biscuit Hill if your pet does not meet the guidelines or either suite is not available) - (click green bar below to see their web site)

  4. Environmental Policy:
    Please be aware that for conservation's sake, we usually only change bath and room linens every 3rd day.
    If you wish fresh linens daily, there is an additional $25 service & cleaning fee for each day the service is needed. We are in a very arid location and our water resources are limited. You can help us conserve by respecting this policy. Also guests need to keep their porch door closed and not left open. We are in the country, and we do have critters that might want to join you if you leave it open. They think, open door, hummm, I guess that means I can come in. Something I know you might not want to happen.

  5. Payment Policy:
    Please do not send cash in the mail
    We accept Visa, Master Card & American Express only
    All rooms are held with a credit card and the 1st night is run to hold your room.


  6. Children Policy:
    Children are accepted in the Creekside Suite only.


  7. Smoking Policy:
    Smoking is permitted outdoors in designated areas only.
    (Please respect the environment)


  8. Check-In & Out Policy:
    Personal Check-In is between 3 PM & 5pm Fridays & 3-4pm remaining days - Guests may check-in as early as Noon with prior notice and there is a $20 p/hour early check-in fee. 
    We accept late arrivals for anytime after 5pm, you will complete your registration after breakfast the next morning. (your room key is left in your room & a welcome letter awaits you at our entry door containing all the information you will need)
    Check Out 11:00 am - Guests may stay as late as 1pm with prior notice and if there are no other guests checking into their room. We charge a $20 p/hour stay over fee for each hour after the standard 11 am. check-out.

Prices do not include tax or gratuity

check for available rooms
Please Review Our Rooms on this website. If you are on the calendar website to long without booking, it will lock you out for 10-15 Min. You will see the best information about the Inn and our rooms on this website.

Special Rates
Click on "Special Rates" for current specials, events, and package offers. Request these from the "Preferences" section when booking online.

**Extended Stay Reduced Rates: (Spring Break - Holidays & Holiday Weekends Excluded - May not be used in conjunction with any other discounts).

(25% off 4th night) - (50% off any remaining nights) up to 7 nights. If you have questions about our multiple night rates, or any other discounts, please contact us by phone 830-743-4141 or e-mail biscuithill@gmail.com.

 

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